What a difference it makes when a person can say with all sincerity, “my boss supports me”.
That very statement implies a lack of fear and a high level of trust.
Higher levels of engagement and productivity.
The flip side represents a very different picture as we all know.
When I ask what the behaviours are of a boss who supports team members, some of the words that people use include:
- Consistent and fair
- Straightforward in giving direction and feedback
- Demanding (but in the right way and for the right reasons)
- Coaches for the purpose of achieving my ongoing learning and development
- Listens and seeks to understand
- Understands and respects me as a person
- Encouraging and rewarding
- Holds and communicates clearly a vision for the team and for the business
The list could go on, but these words paint quite a compelling picture of a boss who is a leader.
A boss who engages with his or her people in order to propel them to perform to their best, and who is focused on their ongoing learning and development.
A boss who looks for the team and individuals to be recognised ahead of him or herself.